Privacy policy

Privacy policy

Translation: Google translator

1) Information about the collection of personal data and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Paul Wiebe, flobo24, Friedebrinkstraße 20, 32339 Espelkamp, Germany, Tel.:017621372548, email: info@flobo24.com. The person responsible for the processing of personal data is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transfer of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock symbol in your browser line.

2) Data collection when visiting our website

When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

• Our visited website

• Date and time at the time of access

• Amount of data sent in bytes

• Source / reference from which you came to the page

• Browser used

• Operating system used

• IP address used (if necessary: in anonymous form)

Processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are specific indications of illegal use.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable your browser to be recognized the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to the individual extent. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings in your web browser.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either to implement the contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the case of a given consent or according to Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

Please note that you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14

Opera: https://help.opera.com/de/latest/web-preferences/#cookies

Please note that the functionality of our website may be restricted if cookies are not accepted.

4) Contact us

When contacting us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention requirements.

5) Data processing when opening a customer account and for contract processing

According to Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time and can send a message to the above. Address of the person responsible. We store and use the data you provide for contract processing. After completion of the contract or deletion of your customer account, your data will be blocked with due regard to tax and commercial law retention periods and deleted after the expiry of these deadlines, unless you have expressly consented to further use of your data or a legally permitted further data use on our part is reserved has been.

6) Data processing for order processing

6.1 To process your order, we work with the following service provider (s) who support us in whole or in part in the execution of contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery as far as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of the data is Art. 6 Para. 1 lit. b GDPR.

6.2 We work with external shipping partners to fulfill our contractual obligations towards our customers. We give your name and your delivery address and, if necessary for the delivery, your telephone number, only for the purposes of the delivery of goods. b GDPR to a shipping partner selected by us.

6.3 Use of special service providers for order processing and processing

- JTL

The order is processed by the service provider "JTL" (JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven). Name, address and, if applicable, other personal data are stored in accordance with Art. 6 Para. 1 lit. b GDPR passed on to JTL exclusively for the purpose of processing the online order. Your data will only be passed on to the extent that this is actually necessary for the processing of the order. Details on JTL's data protection and the data protection declaration of JTL-Software-GmbH can be viewed at the following link: https://www.jtl-software.de/Datenschutz

6.4 Use of payment service providers (payment services)

- Amazon Pay

If you choose the payment method "Amazon Pay", the payment is processed by the payment service provider Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"), to whom we provide the information you provided during the ordering process, along with the information about your order in accordance with Art. 6 Para. 1 lit. b Pass on GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Amazon Payments and only to the extent that it is necessary for this. You can find more information about Amazon Payments' privacy policy at the following Internet address: https://pay.amazon.com/de/help/201751600

- Billpay

If you choose the payment methods "direct debit (direct debit)" and / or "delivery on account" and / or "installment purchase" via Billpay, you will be asked in the order process to enter your personal data (first and last name, street, house number, postcode, town, date of birth) , Email address, telephone number and, in the case of direct debit, the specified account details).

In order to protect our legitimate interest in determining the solvency of our customers, we collect this data in accordance with Art. 6 Para. 1 lit. f GDPR forwarded to Billpay GmbH, Zinnowitzer Str. 1, 10115 Berlin ("Billpay") for the purpose of a credit check. Based on the personal data you have provided and other data (such as your shopping cart, invoice amount, order history, payment history), Billpay checks whether the payment option you have selected can be granted with regard to payment and / or bad debt risks. In addition to internal Billpay criteria in accordance with Art. 6 Para. 1 lit. f GDPR, identity and credit information from the following credit agencies are also included:

- CRIF Bürgel GmbH, Radlkoferstraße 2, 81373 Munich, Tel .: +49 (0) 89 508073-0, Fax: - 31

- Creditreform Boniversum GmbH, Hellersbergstrasse 11, D-41460 Neuss, Tel .: +49 (0) 2131-109-501, Fax: -557

- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Tel .: +49 (0) 7221-5040-1000, Fax: -1001

- CRIF Bürgel GmbH, Friesenweg 4, Haus 12, 22763 Hamburg, Tel .: +49 (0) 40-89803-0, Fax: -419

- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Tel .: +49 (0) 611-9278-0, Fax: -109

- Regis24 GmbH, Zehdenicker Str. 21, D-10119 Berlin, Tel .: +49 (0) 30-44350240

For the purpose of identity verification, your personal data are processed in accordance with Art. 6 Para. 1 lit. f GDPR transmitted to one of the above credit agencies. The credit agency then reports the degree of correspondence between the personal data stored with it and the data you have given in percentage values and, if applicable, a reference to an ID-based legitimacy check carried out by the credit agency.

Billpay can use the transmitted match rates to see whether a person is stored in the credit agency's database at the address you have specified.

You can find more information about Billpay's data protection regulations at the following Internet address: https://www.billpay.de/datenschutz-de/ “

You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Billpay. However, Billpay may still be entitled to process your personal data if this is necessary for the contractual payment processing.

- giropay

When paying via "giropay", payment is processed via giropay GmbH, An der Welle 4, 60322 Frankfurt / Main, to whom we pass on the information you provided during the ordering process and the information about your order. Your data will be passed on in accordance with Art. 6 Para. 1 lit. b GDPR exclusively for the purpose of payment processing and only to the extent that it is necessary for this. You can find more information about the data protection regulations of giropay GmbH at the following Internet address: https://www.giropay.de/rechtliches/datenschutzerklaerung

- Klarna

If you choose a Klarna payment service, payment will be processed via Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). In order to enable payment to be processed, your personal data (first and last name, street, house number, postcode, city, gender, email address, telephone number and IP address) as well as data related to the order (e.g. invoice amount, item, delivery method) passed on to Klarna for the purpose of identity and credit check, provided that you have given us consent in accordance with Art. 6 Para. 1 lit. a DSGVO have expressly consented to as part of the ordering process. To which credit agencies your data can be forwarded can be viewed here:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is used, among other things, but not exclusively, to calculate the score values. Klarna uses the information it receives about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship.

You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for the contractual payment processing.

Your personal information will be in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

or for those affected based in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy

treated.

- Paypal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we pass your payment details on to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only to the extent that this is necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment details may be processed in accordance with Art. 6 Para. f GDPR passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is used, among other things, but not exclusively, to calculate the score values. For more information on data protection law, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be authorized to process your personal data if this is necessary for the contractual payment processing.

- IMMEDIATELY

If you select the payment method "SOFORT", the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will provide the information you provided during the ordering process, together with the information about your order in accordance with Art. 6 para. 1 lit. b Pass on GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider IMMEDIATELY and only to the extent that it is necessary for this. You can find more information about SOFORT's data protection regulations at the following Internet address: https://www.klarna.com/sofort/datenschutz.

- Skrill

If you choose a payment method from the payment service provider Skrill, the payment will be processed via the payment service provider Skrill Ltd., Floor 27, 25 Canada Square, London, E14 5LQ, England, to whom we will provide the information you provided during the order process along with the information about yours Order (name, address, account number, bank sort code, possibly credit card number, invoice amount, currency and transaction number) according to Art. 6 Para. 1 lit. b Pass on GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Skrill Ltd. and only to the extent that it is necessary for this.

7) Use of rating and test seal graphics

ShopVote Graphics

To display our ShopVote seal and any collected and / or aggregated ratings, we have integrated ShopVote graphics on this website.

This serves to protect our legitimate interests in an optimal marketing of our offer, which predominate in the context of a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The ShopVote graphics and the services advertised with them are provided by Blickreif GmbH, Alter Messeplatz 2, 80339 Munich.

When calling the ShopVote graphics, the web server automatically saves a so-called server log file, which e.g. Contains your IP address, date and time of access, amount of data transferred and the source of the access (access data) and documents the access. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site. The ShopVote graphics do not record or save any other personal data.

8) Tools and other

8.1 CCT from WebStollen GmbH

This website uses the cookie consent tool from WebStollen GmbH, Prinz-Ludwig-Str. To obtain effective user consent for cookies that require consent and cookie-based applications. 15, 93055 Regensburg ("WebStollen").

By integrating a corresponding JavaScript code, users are shown a banner when the page is called up, in which checkmarks can be given for certain cookies and / or cookie-based applications. The tool blocks the setting of all cookies that require consent until the respective user grants the corresponding consent. This ensures that such cookies are only placed on the user's end device if they have given their consent.

So that the cookie consent tool can clearly assign page views to individual users and individually record, log and save the consent settings made by the user for a session duration, when the website is called up by the cookie consent tool, certain user information (including the IP address) collected, transmitted to the WebStollen GmbH server and stored there.

This data processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and therefore in a legally compliant design of our website.

Another legal basis for the data processing described is Art. 6 Para. 1 lit. c GDPR. As the person responsible, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

Further information on the use of data by WebStollen GmbH can be found in the data protection declaration at https://www.webstollen.de/Datenschutzerklaerung

8.2 Google reCAPTCHA

On this website we also use the reCAPTCHA function from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function primarily serves to differentiate whether an entry is made by a natural person or whether it is misused by mechanical and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in establishing individual responsibility on the Internet and avoiding abuse and spam. As part of the use of Google reCAPTCHA, personal data can also be transmitted to the servers of Google LLC. come in the US.

In the event of the transfer of personal data to Google LLC. based in the United States, Google LLC. certified for the us-European data protection convention "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Further information on Google reCAPTCHA and Google's data protection declaration can be viewed at: https://www.google.com/intl/de/policies/privacy/

As far as legally required, we have your consent in accordance with Art. 6 Para. 1 lit. a GDPR obtained. You can revoke your consent at any time with future effect. In order to exercise your revocation, please follow the option described above to make an objection.

8.3 Google customer reviews (formerly Google Trusted Stores program)

We work with Google as part of the Google Customer Reviews program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program gives us the opportunity to get customer reviews from users of our website. After a purchase on our website, you will be asked whether you would like to take part in an email survey from Google. If you give your consent in accordance with Art. 6 Para. 1 lit. a GDPR, we transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate the buying experience on our website. The rating you submit will then be combined with our other ratings and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google seller ratings. As part of the use of Google customer reviews, personal data may also be transmitted to the servers of Google LLC. come in the US.

You can revoke your consent at any time by sending a message to the person responsible for data processing or to Google.

You can find more information about Google's data protection in connection with the Google Customer Reviews program at the following link: https://support.google.com/merchants/answer/7188525?hl=de

You can find more information on data protection by Google Seller Ratings at this link: https://support.google.com/google-ads/answer/2375474

9) Rights of the parties involved

9.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible with regard to the processing of your personal data, about which we will inform you below:

• Right to information according to Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of processed personal data, the recipients or categories of recipients to whom your data has been or will be disclosed planned storage period or the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if we have not collected it from you, the existence of automated decision-making, including profiling and, if necessary, meaningful information about the logic involved and the scope that affects you and the intended effects of such processing, as well as your right to information, which guarantees according to Art. 46 GDPR for forwarding your data exists in third countries;

• Right to correction in accordance with Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;

• Right to deletion according to Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Para. 1 GDPR are met. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

• Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data, as long as the correctness of your data, which you disputed, is checked, if you refuse to delete your data due to inadmissible data processing and instead demand the restriction of the processing of your data if you need your data to assert, exercise or defend legal claims, after we no longer need this data after the purpose has been achieved or if you have objected to reasons of your particular situation, as long as it is not certain whether ours legitimate reasons prevail;

• Right to information in accordance with Art. 19 GDPR: If you have asserted the right to correction, deletion or restriction of processing against the person responsible, he is obliged to correct or delete the data to all recipients to whom the personal data concerning you have been disclosed or to restrict processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

• Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible, insofar as this is technically feasible;

• Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke your consent to the processing of data at any time with future effect. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal;

• Right to lodge a complaint in accordance with Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular without prejudice to any other administrative or judicial remedy the Member State of your whereabouts, your place of work or the place of the alleged violation.

9.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PRINCIPLE OF INTERESTED LEGAL INTEREST, YOU WILL HAVE THE RIGHT TO BE DIFFERENT FOR REASONS FOR YOUR SITUATION.

If you exercise your right to object, we will stop processing the data concerned. A FURTHER PROCESSING IS RESERVED, BUT IF WE CAN PROVIDE OBLIGATORY PROTECTIVE REASONS FOR THE PROCESSING THAT OVER YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL PROPERTIES, OR IF THE PROCESSING OF PUBLICITY OR PEDICTION.

IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISEMENT, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO PROCESS PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE CONTRADICTION AS DESCRIBED ABOVE.

If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

10) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the purpose of processing and - if relevant - also on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

When processing personal data based on an express consent in accordance with Art. 6 Para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.

Are there statutory retention periods for data that is part of legal or similar legal obligations on the basis of Art. 6 Para. 1 lit. b GDPR are processed, this data will be routinely deleted after the retention periods have expired, provided that they are no longer required for contract fulfillment or contract initiation and / or if we have no legitimate interest in further storage.

When processing personal data on the basis of Art. 6 Para. 1 lit. f GDPR, this data is stored until the data subject exercises his right to object pursuant to Art. 21 Para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises his right to object pursuant to Art. 21 Para. 2 GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.